Frequently Asked Questions
What do I receive after purchase?
All products are digital downloads. You will receive PDF files and/or ZIP files depending on the product. No physical item will be shipped.
How do I download my files?
After purchase, you can download your files directly from Etsy under your purchases. You will also receive a download link via email from Etsy.
Can I use these on my tablet or device?
Yes. These planners and journals work with PDF annotation apps like GoodNotes and similar apps. You can also print them at home.
Do I need an iPad to use these?
No. You can use any device that supports PDF files or print the pages for physical use.
What is included in ZIP files?
ZIP files usually contain individual PNG stickers or multiple files. You will need to unzip (extract) the file before using the contents.
Can I edit the files?
These files are not editable PDFs. They are designed for writing digitally or printing and writing by hand.
Are these planners reusable?
Yes. You can reuse the pages as many times as you like by duplicating pages in your app or printing multiple copies.
Do you offer refunds or exchanges?
Due to the nature of digital downloads, all sales are final. If you have any issues with your files, please reach out and I will help resolve the problem.
Are your products suitable for low vision or large print needs?
Many products are designed with large print, clear layouts, and simple formatting to improve readability. Please check each listing for details.
Can I use these for commercial use?
No. These files are for personal use only and may not be resold, shared, or redistributed.
How do I contact you if I have a problem?
You can reach out through Etsy messages and I will respond as quickly as possible.
Important:
• These are digital products
• No physical items will be mailed
• Colors may vary slightly depending on your screen or printer
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